PG&E is sending postcards to more than 200,000 customers encouraging them to update their mobile number, email and other key information so the company can contact them in advance should it become necessary to temporarily turn off power for safety this fire season.
These customers, who live throughout PG&E’s service area, have incomplete or no contact information on file.
It is important that all customer information is up to date so PG&E can share important wildfire safety alerts. This is especially critical for medical baseline customers. In addition to notifying customers directly, PG&E also will provide outage updates and information through channels such as social media, local news, radio and the pge.com website.
“As a result of a drier than expected January and February, the 2020 wildfire season may arrive sooner than expected, so we all need to be better prepared to stay emergency-ready and to keep our families and friends safe,” said Chief Customer Officer, Senior Vice President Laurie Giammona. “We are asking our customers to be sure we have their latest contact information so we can do our best to reach them in advance of a potential Public Safety Power Shutoff event.”
PG&E’s goal, dependent on weather and other factors, is to send customer alerts through automated calls, texts and emails at 48 hours, again at 24 hours, and again just prior to shutting off power.
Besides updating their contact information to prepare for Public Safety Power Shutoffs, PG&E encourages customers to do the following:
- Have an emergency plan for wildfires and discuss it with your friends, family and neighbors
- Check in with your elderly neighbors and friends who may have special needs
- Update or create a go bag or 72-hour kit that can be used if you need to evacuate
- Prepare an emergency supply kit with food, water, flashlights, batteries and other critical supplies
- Customers concerned about pet safety during a PSPS should identify which kennels, shelters or veterinarians can care for pets during an emergency ahead of time
- Clear defensible space around your home or business
For customers who have not yet updated their contact information, visit www.pge.com/mywildfirealerts.
So PG&E will know where to send the checks!!!
Our power is off in Martinez right now and
there’s not even a breeze.
Nothing to do with weather/wildfire risk. There’s a story about it on Claycord – turkeys flew into some power lines and that is the cause.
I live in a mobile home park, so do not deal directly with PG&E.
I do have bug out bags and food stores and emergency drinking water on hand.
We all need to take responsibility for ourselves and our surroundings. Just be smart and use common sense.
Common sense says move out of California
I feel vulnerable not knowing when the next wildfire will break out. Will I be able to escape with my life, if there is a wild fire heading for my home? Which direction do I drive towards? These are all real concerns.
And city officials could make it mandatory that cities perform fire drills. And neighborhoods work together to alert each other if there is a wildfire. If I were to escape in my car, I think it would be a good idea to blow my horn to alert neighbors, especially if the fire took place in the middle of the night. A horrible thought is to imagine that all your neighbors have evacuated and because you’re a deep sleeper, you’re the only who was left behind because everyone else ran for their lives.
Does anybody know what the MCE generation charge is for? Sometimes it’s 60.00 bucks a month
The best thing to do is to call PGnE, and let them explain it to you. Rates have gone way up. I know, it’s shocking to see the bill amount.