Home » Contra Costa Health Opens Online Survey About Emergency Ambulance Service

Contra Costa Health Opens Online Survey About Emergency Ambulance Service


Contra Costa Health (CCH) seeks public participation in an online survey this month to help gather opinion and experience related to emergency ambulance service in the county.

Data collected will help CCH evaluate the current state of Contra Costa’s emergency medical services in advance of writing and issuing a request for proposals for a new emergency ambulance services contract in a large section of the county.

The survey, conducted by consultant Fitch & Associates, includes questions about the responsiveness and quality of county emergency medical services, both for residents who have used them and who have not. The survey only takes a few minutes and does not ask for names or other personal identifiers.

View the survey by clicking HERE..



Exit 12A February 6, 2023 - 3:22 PM - 3:22 PM


tashaj February 6, 2023 - 7:15 PM - 7:15 PM

Amen to that. And their billing department SUCKS: they send the bill to wrong address, then send it again to the same address – even though the previous letter was returned, and then promptly send it to collections. So you find out about the bill when you get a letter from a collection agency. Which, magically, can figure out your correct address.

Well Folks February 7, 2023 - 8:41 AM - 8:41 AM

See if the district sells ambulance insurance. Up here the Carson City FD sells an abulance insurance for $100 a year that covers anything your regular health insurance doesn’t cover. So if your health insurance says the ride wasn’t necessary or won’t cover getting someone off the floor etc the insurance throught the fire district will cover it. I knew nothing about it until a neighbor told me about it and then several people I know said they have had it for years. I would say check and see if the fire districts down there offer it as it would be well worth the $100 a year

American Citizen February 7, 2023 - 8:25 AM - 8:25 AM

It’s a tough job. I did it for 31 years. Just keep in mind that the ambulance company only gets paid for $0.50 on every dollar they bill. Most of the people they pick up are indigent or have no means of income. It is truly a thankless job. But you don’t choose that job, it chooses you.

Marvin James Terrell February 8, 2023 - 7:20 AM - 7:20 AM

Last year I had to call 911. Fire department came right away. Ambulance came about 45 minutes later. They said they came from Richmond? Instead of going strait to hospital in Walnut Creek they took a round about way to get there??

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