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Home » The Water Cooler – Should PG&E Reimburse Customers For Spoiled Food During Long Term Power Outages?

The Water Cooler – Should PG&E Reimburse Customers For Spoiled Food During Long Term Power Outages?

by CLAYCORD.com
19 comments

The “Water Cooler” is a feature on Claycord.com where we ask you a question or provide a topic, and you talk about it.

The “Water Cooler” will be up Monday-Friday in the noon hour.

QUESTION: If a PG&E customer loses power for more than 2 or 3 days, do you think the company should reimburse customers for any food that went bad while the power was out? (in some, but not all cases renters/homeowners insurance will cover it).

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Talk about it.

19 comments


Dorothy March 22, 2023 - 12:10 PM - 12:10 PM

Coverage under renters/homeowners usually has a deductible for any claim. So that would let PG$E off the hook for food spoilage unless it is over the deductible. But yes, I think PG&E should be made to pay for both food and medication spoilage regardless of any private insurance deductible.

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Hanne Jeppesen March 22, 2023 - 12:11 PM - 12:11 PM

They have the money to do it. With winds as strong as yesterday, not sure they oould have done anything to prevent it or get the power on sooner. However, it would be nice if the would get affected customers a break on their next bill, not sure amount, 20-25 percent. Probably won’t satisfy everyone, some people had more frozen stuff spoiled than others, but would be hard to make it equal.

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PO'd March 23, 2023 - 7:47 AM - 7:47 AM

This would have to be considered an act of God legally, so PG&E would be off the hook for damages.
Get a generator if you want to protect your frozen food investment.

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WC Resident March 23, 2023 - 1:05 PM - 1:05 PM

You want to buy a $1000 or more generator to protect $100 of food? The fuel, maintenance, plus wear and tear for running your own generator are also far more per kilowatt hour than what PG&E charges. A generator only makes sense to me if it involves life saving equipment and is a situation where you can’t easily go to an area that has power available.

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Badge1104 March 22, 2023 - 12:26 PM - 12:26 PM

It would be nice, but you know, not everything is PG&Es fault. Seems that people are being quick now to blame them for everything.

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Chuq March 22, 2023 - 4:40 PM - 4:40 PM

I agree – I’m not sure that we can blame PG&E for trees that were blown over by the wind.

H March 23, 2023 - 3:31 PM - 3:31 PM

We can blame PG& E for the aging infrastructure that has not been maintained and not undergrounding wires long ago while they’re paying out billions in bonuses. Also why is this the question, if you go to the PG&e site and your power has been out for more than 24 hours, you can get reimbursed for food, or I should say you can file a claim, not that they’ll actually pay out.

Captain Bebops March 22, 2023 - 12:32 PM - 12:32 PM

According to my bill or an email from PG&E there will be a break on the next bill. My bill did go up but not from extra gas use but from higher gas cost. They mentioned there is a credit from the state that will lower the bill. We’ve seen those before. One time there was no charges on my monthly bill do to those.

Charge Vanguard for your food spoilage. They’re PG&E principal stockholder. Figures. Besides they probably ordered the geoengineering.

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Old Timer March 22, 2023 - 12:40 PM - 12:40 PM

You better believe it.They get paid top dollar for there service no excuses for delays.When there employees work over a certain amount of hours they get paid for meals.Put that money back in our refrigerators and freezers.

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Ricardoh March 22, 2023 - 1:06 PM - 1:06 PM

If PG&E caused the problem probably they should but not for the storms caused problems. Can you imagine the claims they would see. I had half a beef in my freezer and thirty pounds of lobster.

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Roz March 22, 2023 - 1:26 PM - 1:26 PM

Years ago, there was an unplanned (no notice), power outage at my Parent’s house for 36 hours. My Sister had just bought a bunch of food 1 day before this happened. Via PG&E website, she was able to make a copy of the receipt, send it off, and PG&E reimbursed her for the items.

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Dawg March 22, 2023 - 1:26 PM - 1:26 PM

California already has a law that allows for reimbursement of the cost to replace or repair damaged property, loss of wages, personal injury, food spoilage, and various miscellaneous loses. A claim must be submitted with documented proof within one year from the date of the loss.

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Juryisout March 22, 2023 - 1:58 PM - 1:58 PM

No!

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To Do List March 22, 2023 - 2:01 PM - 2:01 PM

Seems like an interesting idea but it would be such a paperwork nightmare I don’t see it happening.

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Domo March 22, 2023 - 2:12 PM - 2:12 PM

Yes – undergrounding should have been started decades ago

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Hanne Jeppesen March 22, 2023 - 2:34 PM - 2:34 PM

And who saves receipts for food bought weeks or months ago. I do have frozen items, but l doubt it amounts to even $100.00 usually some meat for stew a few pork chops, some frozen waffles. Besides l keep a bag of ice in the freezer so that helps for awhile.

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Jeff (the other one) March 22, 2023 - 3:19 PM - 3:19 PM

No, as those costs will end up being passed back to us. Just like “free” government programs. Not free, we pay.

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Bobo March 22, 2023 - 4:16 PM - 4:16 PM

Yea then complain your bill is to high. Isn’t a business out there that doesn’t raise prices when costs go up. Trees where falling all over, woodland had poles snap from the winds. But its all pg&e fault.

Original G March 22, 2023 - 5:12 PM - 5:12 PM

How else can they find what maintenance was NEEDED . . . . .
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Finally replaced a pole mounted transformer, couple streets over, paint burned off it from overheating. Their “NO PARKING” sandwich boards blocked parking for THREE MONTHS. They came out and changed date work was to be performed THREE TIMES. Got to the point homeowners piled signs so they could park in front of their houses.
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Does CA PUC ever bother to check on system maintenance and on possibility of inadequate manning levels ? ?

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